Privacy Policy

Introduction

Welcome to Brownsville Best 4×4 Shop! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you interact with our website (https://brownsville-best-4×4-shop.rgv4x4shop.com), applications, services, and products.

Scope

This policy covers all aspects of your interaction with our online presence, including but not limited to:

Our primary website and any subdomains.
Mobile applications and software we offer.
Online services and tools accessed through our platform.
Products sold or distributed by us.

Please note that this Privacy Policy does not apply to third-party websites, applications, or services linked from our platform. These external resources have their own privacy statements, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which we process your personal data, including:

User Accounts: When you create an account with us, we collect and store your account details (username, email, password hash), allowing you to access our services and manage your profile.
Payments and Transactions: We process payment information, such as card details, billing addresses, and transaction history, to facilitate purchases and payments for our products and services.
Communication: We may contact you via email, phone, or SMS for transactional purposes (order updates, shipping notifications), marketing communications (newsletters, promotions), or customer support.
Website Usage: We track your interaction with our website, including the pages you visit, the features you use, and your browsing behavior, to improve our services and personalize content.

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: This includes usernames, email addresses, passwords (hashed and salted), and profile settings.
Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing address information are securely stored for processing transactions.
Financial Records: We may retain financial data related to purchases, returns, and refunds for accounting and tax purposes.
Purchase History: Details of products or services bought from us, including quantities, prices, and order dates.
Mobile Device Identifiers: Unique device identifiers (UDIDs) and mobile phone numbers for the purpose of customer support and analytics.
Location Data: If you opt-in to share your location, we may collect your GPS coordinates to provide location-based services or personalize content.
Feedback and Reviews: Your comments, suggestions, and ratings help us improve our products and services.
Social Media Information: When you connect our account with social media platforms, we may access your public profile information, including name, email, and profile picture.
Product Preferences: Details about the products you view, search for, or add to your cart, along with any product-related inquiries or feedback.

We collect this data through direct user input (e.g., forms, account settings), tracking technologies (cookies, pixel tags), and third-party sources (payment processors, analytics providers).

Cookies

We use cookies and similar technologies to enhance your experience on our website:

Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionalities.
Preference Cookies: Used to remember user preferences and settings.
Analytics Cookies: Track user behavior to analyze trends, administer the site, track users’ movement, and gather broad demographic information for aggregated use by us.

Users can manage their cookie choices through our Cookie Manager or browser settings. Please note that disabling certain cookies may impact your experience on our website.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law or for legitimate business reasons. Once the purpose for data collection has been met, we anonymize or delete the information.

Children’s Privacy

Brownsville Best 4×4 Shop does not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its processing details.
Rectification: You have the right to correct inaccurate or incomplete personal information.
Erasure (Right to be Forgotten): In certain cases, you can ask for the deletion of your data.
Restriction: You may request restrictions on the processing of your data in specific circumstances.
Data Portability: You are entitled to receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: You have the right to object to the processing of your data for legitimate interests or direct marketing purposes.
Non-Discrimination: You cannot be discriminated against for refusing to provide personal data or withdrawing consent.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via email (if available) or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For privacy-related inquiries, requests for data access or deletion, or if you have any other questions, please contact us:

Email: contact@brownsville-best-4×4-shop.rgv4x4shop.com
Mailing Address: Brownsville Best 4×4 Shop, [Street Address], [City, State, ZIP Code]

We appreciate your trust in sharing your personal data with us, and we are committed to protecting it.